National Indicators > Care Coordination

Receipt of Care Coordination

The survey asked several questions to determine whether CSHCN were receiving coordinated care:

For a child to qualify as receiving coordinated care, the parent had to report usually receiving help when needed and being “very satisfied” with communication among providers (when needed) and communication between providers and other programs (when needed). Overall, 46 percent of CSHCN received coordinated care by this definition.

Of the three individual elements of care coordination, the one that was least often met was communication among health care providers: the parents of 24 percent of CSHCN reported not being very satisfied. The parents of 15 percent of CSHCN reported that they did not usually receive help when needed, while the parents of 13 percent of CSHCN reported that they were not very satisfied with communication between health care providers and other programs.

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