Family-centered care is an approach to the planning, delivery, and evaluation of health care whose cornerstone is active participation between families and professionals. Family-centered care helps support the family’s relationship with the child’s health care providers and recognizes the importance of the family’s customs and values in the child’s care. To measure family-centeredness of care, the survey asked parents whether their child’s providers spend enough time with the child, listen carefully to the parents, make the parents feel like a partner in their child’s care, are sensitive to the family’s customs and values, and provide the specific information that the parent needs. In addition, for families who needed an interpreter to help them speak to the child’s doctors, the survey asked how often they were able to get this service.
The topic in this section is: Receipt of Family-Centered Care