Each Pediatric Mental Health Care Access Program recipient supports a phone line for additional information and teleconsultation services. These phone lines are available to practicing providers within each of the following states free of charge. Consultations are completed in as little as 30 minutes and usually no later than 1 business day. Check back here as more states come online.
Here is a case study example of how consultation can be useful. A 12-Year-Old Asks to 'Take a Mental Health Day' by Bettina Bernstein, DO published in Medscape, April 17, 2024
- Alabama Department of Mental Health
Pediatric Access to Telemental Health Services (PATHS)
205-638-PATHS (7284)
Monday - Friday, 8:00 am - 4:30 pm CT - Alaska Department of Health
Partnership Access Line - Pediatric Alaska (PAL-PAK)
855-599-7257
Monday - Friday 7:00 am - 4:00 pm - Arkansas Mental Health Access for Pediatric Primary Care
501-364-6586
Email: ARMAPP@archildrens.org
Monday - Friday 8:00 am - 5:00 pm CT - Chickasaw Nation
Chickasaw Nation Pediatric Collaborative
(580) 272-2100
Internal providers submit a consultation request through internal Electronic Medical Records for any of the following services: multidisciplinary team, doctor to doctor consultation scheduling, direct client services (In-home ABA supports, educational support etc.). External providers must enter a formal agreement with the Chickasaw Nation Pediatric Collaborative, then gain access to consultation request forms through a REDcap request form and then it is emailed directly to the PMHCA team. Patients must be First Americans and are participants in the closed Tribal Health system. - Colorado Department of Public Health and Environment
Colorado Pediatric Psychiatry Consultation & Access Program (CoPPCAP)
888-910-0153
Monday - Friday 9:00 am - 4:30 pm MT - Connecticut Department of Health, Department of Children and Families
ACCESS Mental Health for Youth
Hartford Hospital Hub: 855-561-7135
Wheeler Clinic Hub: 855-631-9835
Yale Child Study Hub: 844-751-8955
Monday - Friday 9:00 am - 5:00 pm ET - Delaware Department of Services for Children, Youth, and their Families
Delaware Child Psychiatry Access Program (DCPAP)
302-513-0929 (Call/Text)
Monday - Friday 8:00 am - 5:00 pm ET - District of Columbia Department of Health
DC MAP Mental Health Access in Pediatrics
1-844-30 DC MAPS (1-844-303-2627)
Monday - Friday 9:00 am - 5:00 pm ET - Florida Department of Health
The Florida Behavioral Health Collaborative Pediatric Hotline
866-487-9507
Non-holiday weekdays; 8:30 am - 4:30 pm ET - Georgia Department of Behavioral Health and Developmental Disabilities
GA Mental Health Access in Pediatrics
404-785-3922
Monday - Friday 9:00 am - 1:00 pm ET
AND
South Georgia
Schedule online
404-594-6518
Monday, Tuesday, Wednesday, Friday 12:00 - 1:30 pm and 3:30 - 4:30 pm ET
Thursday 3:30 - 4:00 pm ET - Hawai'i Department of Health
Mental Health Pediatric Access Line (MPAL)
808-691-6725 (MPAL)
Monday-Friday 8:00 AM - 4:30 PM HST, excluding holidays
* The warmline is available on the islands of Maui, Moloka'i and Lana'i at this time, but more areas will be served in the future. - Illinois Department of Healthcare and Family Services
Illinois DocAssist
To schedule a consultation for a future day or time, please submit this form.
To speak with someone expeditiously contact us Monday through Friday, 9 am to 5 pm (CST), at 1-866-986-2778. - Iowa Department of Public Health
Iowa Pediatric Mental Health Collaborative
1-800-322-8442
7 days a week/24 hours a day - Indiana Behavioral Health Access Program (Be Happy)
317-278-7700
Monday - Friday 9:00 am - 5:00 pm ET - Kentucky Cabinet for Health and Family Services
Kentucky Mental Health Care Access For Resiliency in Kids (KY MARK)
Providers enroll in KY MARK through an online form via a link provided by the KY team or the KY MARK website. After enrollment, providers receive a confirmation email with access to the Request for Consultation form. The Consult Line team is notified of requests, and a care coordinator schedules a teleconsultation within 24-48 hours. - Kansas Department of Health and Environment
KS Kids Mental Health Access Program
Questions: 1-800-332-6262 or Email KSKidsMap
Non-holiday weekdays; 8:00 am - 5:00 pm CT - Louisiana Department of Health
Provider to Provider Consultation Line (PPCL)
833-721-2881 or Email PPCL
Monday - Friday 8:00 am - 4:30 pm CT - Maine Department of Health and Human Services
Maine Pediatric & Behavioral Health Partnership Program (MPBHP)
1-833-MPBHP11 (1-833-672-4711)
Monday - Friday 9:00 am - 4:00 pm ET - Massachusetts Department of Public Health and Massachusetts Department of Mental Health
Massachusetts Child Psychiatry Access Program
Western & Central Massachusetts Team - 844-926-2727
Eastern Massachusetts Team: Boston South - 844-636-2727
Eastern Massachusetts Team: Boston North - 855-627-2763
Non-holiday weekdays; 9:00 am - 5:00 pm ET - Michigan Department of Health and Human Services
Michigan Child Collaborative Care-Connect (MC3)
To find your regional phone number, select your Michigan county.
Non-holiday weekdays; 9:00 am - 5:00 pm ET
First, register online, then a provider can submit an online consultation request. Or submit a consultation request by phone. - Minnesota Departments of Health and Human Services
Minnesota Psychiatric Assistance Line
855-431-6468
Monday - Friday 8:00 am - 6:00 pm CT
Prescribing providers can schedule a consultation with the PAL psychiatrist by scheduling online. The PAL Psychiatrist will call the provider at the requested date and time. - Mississippi Department of Mental Health
CHild Access to Mental Health and Psychiatry (CHamP)
601-984-2080
Non-holiday weekdays; 9:00 am - 5:00 pm CT - Missouri Department of Mental Health
Missouri Child Psychiatry Access Project (MO-CPAP)
844-538-2279
Monday - Friday 10:00 am - 6:00 pm CT - Montana Department of Public Health and Human Services
Montana Access to Pediatric Psychiatry Network (MAPP-Net)
844-922-MAPP (844-922-6277)
Monday - Friday 8:30 am - 4:30 pm MT - Nebraska Department of Health and Human Services
Nebraska Partnership for Mental Healthcare Access in Pediatrics
402-471-9640
Monday - Friday. Calls are answered within the same business day or within 24 hours. - New Hampshire Department of Health and Human Services
New Hampshire Mental Healthcare Access in Pediatrics (NH MCAP) Program
603-650-4741
Monday - Friday 7:00 am - 9:00 pm ET - New Jersey Department of Health
New Jersey Pediatric Mental Health Care Access Program
609-913-5528
Monday - Friday 9:00 am - 5:00 pm ET - New Mexico Department of Health
New Mexico Access to Behavioral Health for Children (NM-ABC)
Email: nmabc@salud.unm.edu
505-272-3459
Monday - Friday 8:00 AM - 5:00 PM MT - New York State Department of Health
Training and Education for the Advancement of Children’s Health (Project TEACH)
855-227-7272
Monday - Friday 9:00 am - 5:00 pm ET - North Carolina Department of Health and Human Services
North Carolina Behavioral Health Consultation Line (NC-PAL)
919-681-2909, option #1
Non-holiday weekdays; 8:00 am - 5:00 pm ET - North Dakota Department of Health and Human Services - Behavioral Health Division
North Dakota Pediatric Mental Health Care Access Program
1-888-522-9654
Monday - Friday 8:00 am - 5:00 pm CT - Oklahoma Department of Mental Health and Substance Abuse Services
Oklahoma Child and Adolescent Psychiatry and Mental Health Access Program (OKCAPMAP)
918-710-3600 or Request a consultation online
Monday - Friday 9:00 am - 5:00 pm CT (excluding holidays)
In addition to calling OKCAPMAP, providers can use the online consultation request form to schedule a consultation. - Red Lake Band of Chippewa Indians
Minnesota Psychiatric Assistance Line
855-431-6468
Monday - Friday 8:00 am - 6:00 pm CT - Regents of the University of California, San Francisco
Child and Adolescent Psychiatry Portal (CAPP)
(800) 253-2103
Monday - Friday 9:30 am - 4:30 pm PT
In addition to calling, Cal-MAP registered PCPs can request through an online form. If they have not yet registered for Cal-MAP, they are prompted to register first and then they submit the consult request, where they can flag their preferred call-back times i.e. ASAP (5 - < 30min), at a specific time, or 2-3 other times. - Rhode Island Department of Health
Pediatric Psychiatry Resource Network (PediPRN)
401-432-1543
Non-holiday weekdays; 8:30 am - 5:00 pm ET
It is preferred that practices enroll in PediPRN before using the free service. If you are not enrolled at the time of the call, the care coordinator will assist in getting your practice enrolled at that time. To enroll, email PediPRN or call 401-432-1543 (401-432-1-KID) for more details or to register. - South Carolina Department of Mental Health
Youth Access to Psychiatry Program
877-729-2779
Monday - Friday 8:30am - 5:00pm ET - Tennessee Department of Health
Tennessee Child and Adolescent Psychiatry Education and Support (TCAPES)
901-395-2124
Mondays to Fridays from 8:30am - 5:00pm ET - Texas - My Health My Resources of Tarrant County
Help Me Thrive, Help Me Grow
844-NTX-TEEN (689-8336)
Monday - Friday 8:00 am - 5:00 pm CT
*Help Me Thrive Family Navigators support community providers. Family Navigators brainstorm and collaborate with providers on resources available in the community. Providers are welcome to schedule time to connect with Help Me Thrive Family Navigators to present their program’s services for youth 6-18 or to receive counsel on any resource challenges they may have. - University of Maryland, Baltimore
Maryland Behavioral Health in Pediatric Primary Care
855-MD-BHIPP (855-632-4477)
Monday - Friday 9:00 am - 5:00 pm ET - University of Nevada, Las Vegas
Nevada Pediatric Access Line
702-553-4528 or Message NV-PAL
Monday - Friday 9:00 am - 5:00 pm PT
Once a provider has submitted the registration form, https://nvpal.jotform.com/240494675611056, they can use the call or message functions on the website to begin working with NV PAL to collaborate on mental health care for patients who are between the ages of 0-25 years old. - University of South Dakota
Behavioral Health, Education, Access and Management for South Dakota (BEAM-SD)
888-877-5390
Monday - Friday 8:00 am - 5:00 pm CT
When submitting a consultation request, providers and professionals will be asked a few concise questions to best understand the purpose of the request and to collect information that can be passed on to the pediatric behavioral health provider responding to the consultation request. All consultation requests will receive a response within one business day. Providers (PCPs and School-Based) need to register with BEAM-SD in order to request a consultation online. Otherwise, someone can call the toll-free number to request a consultation. - University of Utah
CALL-UP (Consultation Access Link Line to Utah Psychiatry)
Callup@hsc.utah.edu
801-587-3636
Monday - Friday 12:00 pm to 4:30 pm MT (We are closed on holidays) - Vermont Agency of Human Services
Vermont Child Psychiatry Access Program (VTCPAP)
Email: vtcpap@vtcpap.com
802-488-5342
Available to registered practices, daily 9:00 am - 3:00 pm ET - Virgin Islands Department of Health, Maternal and Child Health/Children with Special Health Care Needs (MCH/CSHCN) Division
Virgin Islands Child Psychiatry Access Program
340-514-0705
Monday - Friday 8:30 am to 4:30 pm AST - Virginia Department of Health
Virginia Mental Health Access Program (VMAP)
888-371-VMAP (8627)
Monday - Friday 9:00 am - 5:00 pm ET - Washington's Health Care Authority
Washington Partnership Access Line (PAL)-Seattle Children's
866-599-7257
Monday - Friday 8:00 am - 5:00 pm PT - Wisconsin Department of Health Services
Wisconsin Child Psychiatry Consultation Program
877-674-2689
Monday - Friday 8:00 am - 5:00 pm CT - Wyoming Department of Health
Wyoming Partnership Access Line (PAL)
877-501-7257
Monday - Friday 9:00 am - 6:00 pm MT
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