Figure 1: Contact volume by month
Date | Phone Percentage | Text Percentage | Total Number of Contacts |
---|---|---|---|
May 2022 | 71 | 29 | 716 |
June 2022 | 72 | 28 | 759 |
July 2022 | 65 | 35 | 806 |
August 2022 | 68 | 32 | 905 |
September 2022 | 68 | 32 | 920 |
October 2022 | 70 | 30 | 1110 |
November 2022 | 69 | 31 | 972 |
December 2022 | 68 | 32 | 1164 |
January 2023 | 68 | 32 | 1425 |
February 2023 | 70 | 30 | 1510 |
March 2023 | 69 | 31 | 1607 |
April 2023 | 71 | 29 | 1509 |
Figure 2: Caller Type
- Calling for self: 76%
- Pregnant: 22%
- Postpartum: 41%
- Partner or caregiver seeking support for self: 9%
- Declined to answer/unable to be determined: 28%
- Other/unable to be determined: 13%
- Provider: 5%
- Calling for someone else: 6%
Figure 3: Reasons for calling the hotline
Reasons | Percentage |
---|---|
Depression | 32 |
Anxiety | 31 |
Overwhelmed | 30 |
Issues related to pregnancy | 18 |
Other | 17 |
Relationship conflict | 16 |
Date Last Reviewed: