Detailed Descriptions - A Snapshot of the Hotline's Reach and Effectiveness

How many people contacted the Hotline in its first three years?

Contact Volume by FY Quarter

Contact Volume by FY Quarter Number of Contacts Texts (percentage) Calls (percentage)
FY22 Q3 1,475 28% 72%
FY22 Q4 2,631 33% 67%
FY23 Q1 3,246 31% 69%
FY23 Q2 4,542 31% 69%
FY23 Q4 4,847 24% 76%
FY23 Q3 4,878 28% 72%
FY24 Q1 5,640 28% 72%
FY24 Q2 5,931 30% 70%
FY24 Q3 6,630 31% 69%
FY24 Q4 6,765 36% 64%
FY25 Q1 7,586 37% 63%
FY25 Q2 7,938 36% 64%
FY25 Q3 7,834 35% 65%

The following data show the reach and quality of Hotline services. All data are from April 2025 through July 2025.

Reasons for Calling

Reasons for Calling Percentage of Sampled Population (7,834 people)
Calling for self 73%
Other 21%
Calling on behalf of someone else 4%
Provider 2%

Help-Seeker Types, Among Those Calling for Self

Reasons for Calling Percentage of Sampled Population (5,698 people)
Postpartum 58%
Pregnant 23%
Unable to determine 12%
Partner or caregiver seeking support self 7%

Reasons for contacting the Hotline

Reason for Contacting the Hotline Percentage of Sampled Population (7,834 people)
Overwhelmed 21%
Depression 14%
Anxiety 12%
Relationship Conflict 13%
Hotline Inquiry 12%
Date Last Reviewed: