How many people contacted the Hotline in its first two years?
Contact Volume by FY Quarter
| Contact Volume by FY Quarter | Number of Contacts | Texts (percentage) | Calls (percentage) |
|---|---|---|---|
| FY22 Q3 | 1,475 | 28% | 72% |
| FY22 Q4 | 2,631 | 33% | 67% |
| FY23 Q1 | 3,246 | 31% | 69% |
| FY23 Q2 | 4,542 | 31% | 69% |
| FY23 Q4 | 4,847 | 24% | 76% |
| FY23 Q3 | 4,878 | 28% | 72% |
| FY24 Q1 | 5,640 | 28% | 72% |
| FY24 Q2 | 5,931 | 30% | 70% |
| FY24 Q3 | 6,632 | 31% | 69% |
| FY24 Q4 | 6,765 | 36% | 64% |
The data below show the reach and quality of Hotline services. All data are from July 2024 through September 2024.
Reasons for Calling
| Reasons for Calling | Percentage of Sampled Population (6000 people) |
|---|---|
| Calling for self | 77% |
| Other | 17% |
| Calling on behalf of someone else | 5% |
| Provider | 2% |
Help-Seeker Types, Among Those Calling for Self
| Reasons for Calling | Percentage of Sampled Population (6000 people) |
|---|---|
| Postpartum | 54% |
| Pregnant | 24% |
| Unable to determine | 15% |
| Partner or caregiver seeking support self | 7% |
Reasons for contacting the Hotline
| Reason for Contacting the Hotline | Percentage of Sampled Population (6000 people) |
|---|---|
| Overwhelmed | 33% |
| Depression | 24% |
| Anxiety | 20% |
| Relationship Conflict | 16% |
| Pregnancy | 12% |
Date Last Reviewed: