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  4. A Snapshot of the Hotline's Reach and Effectiveness
  5. Detailed Descriptions - A Snapshot of the Hotline's Reach and Effectiveness

Detailed Descriptions - A Snapshot of the Hotline's Reach and Effectiveness

How many people contacted the Hotline in its first two years?

Contact Volume by FY Quarter

Contact Volume by FY Quarter Number of Contacts Texts (percentage) Calls (percentage)
FY 22 Q3 1,475 28% 72%
FY 22 Q4 2,631 33% 67%
FY 23 Q1 3,246 31% 69%
FY 23 Q2 4,542 31% 69%
FY 23 Q4 4,847 24% 76%
FY 23 Q3 4,878 28% 72%
FY 24 Q1 5,640 28% 72%
FY 24 Q2 5,931 30% 70%

The data below show the reach and quality of Hotline services. All data are from January 2024 through March 2024.

Reasons for Calling

Reasons for Calling Percentage of Sampled Population (6000 people)
Calling for self 76%
Other 18%
Calling on behalf of someone else 4%
Provider 2%

Help-Seeker Types, Among Those Calling for Self

Reasons for Calling Percentage of Sampled Population (6000 people)
Postpartum 55%
Pregnant 23%
Unable to determine 12%
Partner or caregiver seeking support self 10%

Reasons for contacting the Hotline

Reason for Contacting the Hotline Percentage of Sampled Population (6000 people)
Overwhelmed 34%
Depression 27%
Anxiety 26%
Relationship Conflict 19%
Pregnancy 12%
Date Last Reviewed: